Shipping policy

Shipping Policy

Orders are processed within 2–3 business days after payment has been received.
Customers will receive an order confirmation email upon purchase and a shipping confirmation email with tracking details once the order has been dispatched.

Treadmills: Due to their size and weight, treadmills are shipped via specialized freight carriers. Delivery times typically range from 7–14 business days after scheduling depending on the customer’s location. We will contact you to coordinate delivery and installation. Please note that we cannot schedule a shipment until all necessary paperwork is received - for this reason it is reasonable to expect a 4-6 week lead time on new orders.
Shorts and Apparel: Shipped via standard parcel carriers. Delivery times are typically 3–7 business days within the continental United States.

Shipping costs for shorts and other gear are calculated at checkout and will vary depending on product type, destination, and delivery method.
All Boost Treadmills come with white glove shipping, installation and training. In cases where a treadmill delivery requires additional services (e.g., stair carries, narrow doorway access), the customer may be responsible for any extra delivery surcharges assessed by the freight carrier.

Customers are responsible for providing accurate shipping information at the time of purchase. Boost is not liable for delays or losses resulting from incorrect addresses provided by the customer.
Once an order is delivered and confirmed by the carrier, Boost is not responsible for loss, theft, or damage occurring after delivery.